Top 12 Companies for Work-from-Home Customer Service Jobs

Top 12 Companies for Work-From-Home Customer Service Jobs

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One of the most popular job categories on FlexJobs are customer service careers, and with good reason.

As employers are realizing the benefits of a remote workforce, the number of customer service remote jobs are growing at a rapid pace.

Most duties performed by customer service agents can be done from a home office using the Internet to connect to communications tools. Customer service professionals serve as the first point of contact for customers. They provide information or answer questions about products or services, and handle and resolve complaints.

And right now, customer service agents are more in great demand. Over the last several weeks, we’ve seen an increase in the number of companies looking for remote customer service agents. Below are 12 companies that have posted the most remote customer service agent jobs on our site.

FlexJobs is a subscription service for job seekers with an A+ rating from the Better Business Bureau. The monthly subscription costs allow us to fully vet and verify all of the jobs on our site, ensuring that customers have a safe and positive job searching experience. Right now, we’ve dropped our prices as low as 50% on new memberships. Use the code JOBS at checkout.

Top 12 Companies That Hire for Remote Customer Service Jobs

1. Amazon

Amazon is the world’s largest online retailer. This company offers online and traditional books, furniture, electronics, apparel, movies, music, and multiple other products. Headquartered in Seattle, Washington, Amazon is a Fortune 100 company that employs nearly 100,000 people around the world. Amazon’s mission is to “be the Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online.”

Recent remote work-from-home customer service jobs:

  • HR Contact Center Associate
  • Seller Onboarding Associate

2. DocuSign

DocuSign is a San Francisco, California-based electronic signature and transaction management firm serving over 50 million users. The company’s solutions, which feature secure, cloud-based “sending, signing, tracking, and storing” capabilities, enable organizations to improve their customer service, minimize costs, and increase transaction speeds.

Recent remote work-from-home customer service jobs:

  • Supportability Manager
  • Senior, Technical Customer Support Manager
  • Technical Customer Success Manager

3. Humana

Humana is a leading healthcare company that offers a variety of health, wellness, and insurance products and services designed to offer an integrated approach to lifelong well-being.

Recent remote work-from-home customer service jobs:

  • Outbound Representative – Bilingual
  • Care Management Support Assistant 2
  • Enterprise Shared Service Customer Service Lead

4. Liveops

Liveops serves more than 200 global companies with cloud contact center and customer service solutions. Liveops connects more than 20,000 independent call center agents with organizations around the world and processes more than 1 billion minutes of customer service interactions. This company primarily serves clients in high-tech, retail, insurance, financial, and healthcare industries. Liveops has been awarded the Alfred P. Sloan Award for “Business Excellence in Workplace Flexibility.”

Recent remote work-from-home customer service jobs:

  • Call Center Representative, Licensed Insurance
  • Client Results Associate
  • Client Results Associate – Retail

5. Nordstrom

Nordstrom is a leading fashion retailer offering a wide assortment of clothing, shoes, and accessories for women, men, and children.

Recent remote work-from-home customer service jobs:

6. State Farm

State Farm Mutual Automobile Insurance Company is the nation’s largest provider of auto insurance, a distinction it has held since 1942. A family of financial and insurance companies, the world-renowned insurance provider also operates State Farm Lloyds, State Farm Fire and Casualty, State Farm Life Insurance, State Farm VP Management, and State Farm County Mutual Insurance Company of Texas.

Recent remote work-from-home customer service jobs:

7. Sutherland

Sutherland is a worldwide process transformation company with more than 60 global operation centers, over 120 clients, and 38,000 employees in 19 countries. It helps customers improve automated customer experiences by providing customer-facing services, back-office solutions, and technology-enabled services. They’re frequently hiring for work-from-home customer service jobs.

Recent remote work-from-home customer service jobs:

  • Customer Service Advocate
  • Customer Care Representative
  • Customer Service Advisor

8. Transcom

Transcom is a global company that offers customer care, sales, technical support, and credit management services. It serves more than 350 international brands through its many contact centers and home-based agents. Transcom has nearly 30,000 employees, and U.S.-based professionals work from home.

Recent remote work-from-home customer service jobs:

  • Technical Support Representative


TTEC is a business process outsourcing company with operating offices across the globe. It seeks to combine humanity with technology to help clients provide great customer experiences, establish customer loyalty, and boost business growth. TTEC has nearly 20,000 home-based associates worldwide.

Recent remote work-from-home customer service jobs:

  • Bilingual Healthcare Customer Services and Sales Representative
  • Healthcare Licensed Insurance Agent
  • Technical Support Representative

10. UnitedHealth Group

UnitedHealth Group is a diversified healthcare company comprised of two businesses: United Healthcare, a provider of benefits and insurance coverage; and Optum, a leading provider of technology and information-enabled health services. UnitedHealth Group provides benefits services and healthcare coverage to clients and consumers in all 50 states and in 125 countries worldwide.

Recent remote work-from-home customer service jobs:

  • Senior Customer Service Representative
  • Senior Traffic – Workforce Representative
  • Telephonic Clinical Administrative Coordinator

11. Williams-Sonoma

Williams-Sonoma, a multichannel specialty retailer of quality home products, was established in 1956 by Chuck Williams. Brands in the Williams-Sonoma family include some of the most recognized names in home furnishings, including Pottery Barn, Pottery Barn Kids, PBteen, West Elm, Williams Sonoma, Mark and Graham, and Rejuvenation.

Recent remote work-from-home customer service jobs:

  • Customer Service Associate
  • Customer Service Agent

12. Working Solutions

Working Solutions is based in Dallas, Texas, and is a provider of home-based customer service and sales agents. It was one of the first virtual workforces. The company has more than 110,000 registered agents that work to help clients improve customer satisfaction, create better customer experiences, and improve efficiency.

Recent remote work-from-home customer service jobs:

  • Customer Support Associate

Finding Work-From-Home Customer Service Jobs for You

If you’re interested in applying for any remote customer service jobs, be sure to highlight your excellent written and verbal communication skills and your comfort learning new technology. It’s also important to have a quiet place to work like a dedicated home office.

Companies may ask that you have high-speed internet, a landline phone, or other necessities in order to excel in an at-home customer service role. Finally, research the company and role as much as you can, and you’ll be sure to impress the hiring managers during your application process!



Originally published April 20, 2016, and previously updated on August 31, 2017, and August 5, 2019.

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Ann Rozier is a Writer as well as the mother of three wonderful children. Ann researches and writes about flexible companies for the FlexJobs Company Guide and the FlexJobs Blog.Read More >

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