Five administrative skills employers really want

If you’re organised and have great attention to detail, an administrative job could be your calling. 

Having good administrative skills will help you stand out to employers as you’ll be able to bring organisation, planning and crucial support to a project or team. In fact, to put it simply, without administrative professionals many businesses would struggle to operate efficiently. 

If you’re looking to make the most of your own attributes, here are five administrative skills that employers really want, along with advice on how to make sure  your skills stay relevant. 


What are administrative skills?

Administrative skills are personal attributes (also known as soft skills) that help you do your job. Examples of soft skills that are needed in administrative jobs are time management, communication or multitasking. The job could also call for you to have practical skills (hard skills) with IT equipment or software. 

Most jobs require you to have some administrative skills and being able to demonstrate these skills will make you attractive to employers in different industries. 

Hard Skills v Soft Skills


Examples of administrative tasks

The administrative tasks that are associated with your job will vary but could include: 

  • Typing
  • Filing
  • Scanning
  • Answering phone calls
  • Making appointments
  • Meeting and greeting visitors
  • Taking notes
  • Coordinating office procedures
  • Bookkeeping


Examples of administrative jobs

If you’re looking for a job where you can maximise your administrative skills and provide important support to a business, consider these administrative jobs


The great thing is that administrative skills are generally pretty transferable, which means the skills you’ve gained in other roles can be used in your new job. If you enjoy carrying out administrative tasks, but you want a job where you can use them alongside other skills, consider a role such as:


If you find these jobs interesting but want to see what else is available, then read our guide to five great jobs in admin or view all of our current administrative jobs now. 

Five great jobs in admin


Examples of administrative skills to add to your CV 

The important role that administrative assistants, office managers and other types of administrators play in helping to keep a business stay on track means that employers tend to look for candidates with a wide range of skills. To help your application stand out, here are five administrative skills that employers really want: 



Being organised is a crucial skill for many administrative jobs. You may have to manage your own schedule, and possibly those of your team or department. Instead of just listing organisation as a skill on your CV, use real-life examples to show employers that you have demonstrable experience. For instance, you could explain how you were responsible for managing your colleagues’ diaries and inbox, or that you organised team meetings. 

Five organisation skills to add to your CV



When people in a team share a common goal they tend to do good work, deliver results faster and develop innovative solutions to problems. This is why when employers are hiring they want to see that you’re able to fit into their culture. To highlight your team working skills on your CV consider mentioning terms like ‘ability to interact with others’, ‘proactively share ideas with my colleagues’ or ‘open to feedback from colleagues or peers’. 



Being adaptable is an important skill to have for an admin job, as it can help you remain calm under pressure, prioritise tasks and manage your time effectively. By showing an employer that you possess these valuable skills, they can see that you’ll be able to remain focused and motivated enough to get the task done. Being adaptable can also show your employer that you’re willing to learn and can change your approach to fit with the company’s work processes and procedures. 


Attention to detail 

Employers are always keen to hire people who have good attention to detail as it’s important that any mistakes are picked up quickly and dealt with efficiently. To demonstrate this skill to an employer, choose specific examples and explain how spotting the error or mistake benefited the company. For example, it could be that you spotted typos or consistency issues on the company’s new website, and that by mentioning this to your manager they were able to get these corrected before the website was launched. 



Administrative professionals, or those in support roles, often have to communicate with colleagues, peers, stakeholders and customers. Being able to listen to and understand instructions and speak with clarity are crucial skills to have. Written communication may also be part of your job, so employers will be impressed by candidates whose writing is clear, professional and free of typos. 

How to: Speak confidently at work


Why are administrative skills important

Administrative skills are what keeps a team, a department or a business operating without delays or issues. Employing people with good administrative skills helps all areas of the business to perform their duties correctly, on time and to the highest standard. 


How can I improve my administrative skills?

Many administrative skills are soft skills. Soft skills can be learned and improved on through experience gained in the workplace, volunteering, study or other activities.  

Maybe you think your administrative skills need a refresh? Or, do you feel that your lack of experience in an area is holding your career back? The great news is there’s a course to suit your needs. Whether you’re looking for something specific to your job, like an Administrative Assistant Diploma or a course to improve your typing or written communication skills, we’ve got a course that covers it. 

View all courses



Ready to love Mondays? View all of our administrative jobs now.


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