Acing Your Virtual Assistant Interview: Prep Tips and Questions
If you’re looking for a career as a virtual assistant and have made it as far as the job interview for a great position, then hats off to you. Your next hurdle will be to ace the interview, and you can do that by studying up on the kinds of virtual assistant interview questions you’re likely to be asked.
And now that you’re at the job interview phase, the chances are excellent that the interview, like the job itself, will be virtual.
Demonstrate a solid understanding of what a virtual assistant does, and the role you’ll be expected to play.
Understanding how to work as a virtual assistant, and the type of duties you would perform, can give the hiring manager confidence that you’re the right candidate for the job.
Preparing for a Virtual Assistant Interview
Set the stage.
You’re in control of your interview environment, and that can play as big a role as how you respond to the questions. Make sure whatever is in the background is tidy, streamlined, and professional (no messy bed or kitchen table).
Be technologically “dialed in.”
To demonstrate your mastery of working virtually, you’ll absolutely need to have your technology functioning properly for the interview. Find out in advance what the interview platform will be, and make sure your audio and video are working.
Do Your Research in Advance
Now that you’re at the interview stage of the hiring game, it’s more important than ever to do advanced research about your prospective employer. Boost your confidence going in by reviewing job interviewing tips, from how to discuss gaps on your resume to studying body language cues to ensure you don’t give off mixed or unfavorable signals.
Researching an employer involves scouring a variety of sources to beef up your knowledge about the organization you’re hoping to work for. Look at the company’s mission statement, history, and the background of key players in the organization on credible sources including LinkedIn and the company’s own website.
Virtual Assistant Interview Questions to Expect
You’ve got the “setup” details in order, and now comes the substance of the interview. You’ll get big dividends by studying up on the kinds of questions you may be asked for a virtual assistant job—and by being prepared with stellar answers that help you shine.
Be prepared, of course, to answer questions about your work history, training, education, and references. Beyond that, here are a few other possible virtual assistant interview questions, with answer approaches.
What are your favorite communication and administrative platforms?
This question is an opportunity for you to get specific about your experience using virtual tools like time-management apps, communications platforms, and workflow tools. Get specific about naming the tools you like that have worked for you in the past.
How do you juggle multiple assignments?
Here’s where you can offer specific work-related examples of how you’ve handled multiple and possibly competing work assignments in the past. For example, if you worked as a virtual or administrative assistant for several teams or “bosses” at once, offer up an example of how you successfully completed the work, or how you managed or coordinated the work flow to assure a successful outcome.
What’s your preferred schedule flexibility?
If you’re looking for a flexible or alternative schedule, now’s the time to firmly assert what your preferred hours are, and whether you might be available to work additional hours as needed. If working weekends or non-traditional “after hours” is either on or off the table, say so now.
What skills and qualifications can you describe that weren’t covered in your resume or cover letter?
Here’s where you might talk about so-called “soft” or intangible skills like being a collaborative team player or having an unstintingly strong work ethic. Other intangible skills you could bring up might showcase your facility for working with difficult personalities in past work settings, like dealing with a challenging boss or handling a difficult client.
What would you do if you didn’t quite understand the assigned task?
If possible, respond to this hypothetical question with a reality-based answer. Point to specific examples in your career when you may have been given a task that wasn’t clear, and how you resolved the dilemma. Did you circle back and seek clarification with a team member or boss? If so, how did your follow-up lead to a successful resolution?
How would you respond if you weren’t able to meet a deadline?
An even temperament can be a key attribute for a virtual assistant. Be ready to describe how you would take a level-headed approach to a tight deadline, and what you would do if you couldn’t meet a demanding schedule. This question is all about communication, and hiring managers may be looking for a response that illustrates how you would communicate any issues and keep them in the loop if you couldn’t meet a proposed deadline.
How would you handle technological problems, such as your computer crashing or a shaky connection?
Seize this opportunity to shine a spotlight on the attributes that make you a great virtual assistant. Talk about any tech skills you’d bring to bear to help remedy the problem, and computer-related competencies you have from learning on the job, or from earning a Microsoft Office Specialist Certification or other pertinent tech-based education.
Acing Your Virtual Assistant Interview
One of the best ways to prepare for any interview is to practice. If you’re a FlexJobs member, you have access to our exclusive and discounted career coaching service. Our expert career coaches will meet with you to provide advice and run a mock interview to get you acclimated to a virtual assistant interview.
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Tags: virtual assistant career
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